Please follow us on Twitter and Instagram for the latest news on apparel releases.

Please consult the size guide on the products description page.

Generally speaking our products are limited run and limited quantity.

In some cases products will be re-stocked, follow our social handles above to stay up to date with any re-stocks.

After you place your order, you may need to wait up to 24 hours for a confirmation email. You may have to check your spam or junk folder. If you still have not received a confirmation email after 24 hours, please email us at support@pwr.supply.

Once an order is placed, it is final.

Please refer to our returns policy (see below).

However, in limited circumstances, we may be able to cancel an order before it has been shipped.

Please email Support@PWR.Supply as soon as possible after you place your order.

Please email us at Support@PWR.Supply.

All other orders should ship within 7 to 10 Business Days.

Non-Custom Jersey orders dispatch within 5 - 7 days. Custom Jersey orders close 2 weeks after release and ship within 4 - 6 weeks. Shipping times vary.

Delivery times depend on the size of your order and your location. International delivery times can take up to 45 days or longer depending on the shipping option you choose.

Yes, all products typically will ship together. In some rare instances some products may be shipped seperately.

After you place your order, we will send you a confirmation email and you can follow the links to track your order on the order page.

We ship worldwide.

Cost of shipping varies depending on the size of your order and where it is going to: 

• Shipping to Australian is between AU$8 and AU$35.
  
• Shipping to United States is between US$8 and US$35.
  
• Shipping to New Zealand is between US$10 and US$30.
  
• Shipping to other countries is between US$25 and US$75.

Import tax may apply on items valued over $25 when delivering outside the United States of America and Australia. You will need to pay import duties and taxes upon the product’s arrival into your country. PWR Supply is not responsible for import duties and taxes for your products.

Shipping and delivery delays are out of our control. If your order has not arrived and it is at least 30 days after you expected the order, please email us at Support@PWR.Supply with your order number.

Bear in mind that your order may be kept at your local post office.

Please see our Refund Policy.

Only one gift card can be used per transaction.

Gift cards cannot be combined with any other discount code or offer.

Gift cards cannot be used for shipping costs.

The product prices will display in United States Dollars unless you are in Australia, where the product prices will display in Australian Dollars.

You will be charged in United States Dollars unless you are in Australia, where the product prices will be charged in Australian Dollars.

Please see our Refund Policy.

Aside from the Product Cost and Shipping Costs, we do not charge you any other fees.

Your bank or card issuer may charge an “international transaction fee” or a “currency conversion fee” or both.

We are not responsible for this fee and you should contact your bank regarding any issues with these charges.

You will be charged for your order immediately after you submit your order.

PWR+ is our exclusive YouTube Membership program designed for fans who want to unlock more from the PWR universe. Members enjoy premium perks like exclusive content, badges, and early access to our gaming experiences and events. It’s the ultimate way to stay connected with everything happening across PWR, both in-game and IRL.

Joining is easy!

1. Head to the PWR YouTube channel.
2. Click on the “Join” button next to the subscribe button.
3. Select the membership tier that suits you and follow the prompts to complete your purchase.

• Connect your YouTube Account to Discord (via User Settings > Connections > YouTube)

• Login with PWR+ on PWR.Supply (via your Discord account)

• Once all steps have been completed you have fully activated your PWR+ Membership on PWR.Supply!

• When checking out for the first time, use the discount code "PWR+" for 10% off your order. *This only needs to be typed once per account to activate.

• Once all steps have been completed you have fully activated your PWR+ Membership on PWR.Supply!

*Note: The PWR+ Member Discount does not apply to collaboration collections.

If you Logged In with PWR+, and now checking out you may be prompted to complete your purchase with Shop Pay.

If you are experiencing problems activating the PWR+ Discount this is likely de to your Shop Pay Email not being the same as your Discord / PWR+ Account email. You can change this by contacting plus@teampwr.gg with the details.

Yes.

If your still experiencing problems and need extra support you can email plus@teampwr.gg and a member of staff will respond within 24hours