International Shipping

About FedEx Cross Border

International shopping for Power by Lachlan products is offered through FedEx Cross Border. FedEx Cross Border allows us to show all our prices in your currency and displays your final total during Checkout. Your price includes shipping cost of your choice, required customs fees, insurance (optional), and item(s) cost.

When you place an international order, your transaction will be with FedEx Cross Border and your payment is processed through FedEx Cross Border.

How to Order

  1. Confirm or change your country by clicking the country name in the top left corner of the page.
  2. Start shopping!
  3. On the cart page- choose INTERNATIONAL CHECKOUT.
  4. When you check out, your financial transaction and shipment will be processed by FedEx Cross Border.
  5. You'll see a guaranteed order total, including all shipping costs and any applicable duties and taxes.
  6. If you don't see your country listed, Power by Lachlan doesn't currently ship to that destination.
  7. If you are shipping to the U.S. or an APO/FPO address, simply proceed through the regular Checkout process.
  8. Power by Lachlan is unable to ship to a P.O. Box.

Order changes:

If you have changes or questions about your order, shipping timelines, tracking, or cost please contact-

FedEx Cross Borders at 1.877.577.3622 or

8:30 a.m. to 8:30 p.m. ET


Check Order Status

To check the status of an international order, please call 1.877.577.3622 or email them at

Payment Information:

Exchange Rates

Your order total is guaranteed at the exchange rate set when your order is placed. Foreign exchange rates are determined by FedEx Cross-Border and are based on interbank rates of exchange. These rates correspond with the average aggregate exchange rates that would otherwise be applied in an e-commerce transaction.

Exchange rates for Power by Lachlan are updated by FedEx Cross Border every day.

Duties & Taxes

International taxes, tariffs and value-added tax (VAT) will be calculated into your final order total during checkout. They are based on the country of origin or manufacturing and the classification of that merchandise purchased in accordance with a harmonized system used by the countries that FedEx Cross Border supports.

Payment Methods

Payment methods vary by destination. You'll see all your options during checkout. Power by Lachlan Gift Cards are not accepted at this time. In addition, you will be unable to purchase a Gift Card through FedEx Cross Border checkout.


Shipping Options & Charges

International shipping costs will be calculated by FedEx Cross Border based on the items you are purchasing, your chosen shipping method, Customs and VAT Fees, and your shipping destination.

Shipping Timeline

Once your transaction is complete, Power by Lachlan will ship your item to the FedEx Cross Border shipping hub in the United States. FedEx Cross Border then ships your order to its final international destination.

Items will ship from our distribution center within 7-14 days after your order has been placed.

Please note: Shipping windows are estimates and delivery dates cannot be guaranteed.






International   Economy-

A company called P2P facilitates these shipment for FedEx Cross Border. Delivery is through a third party carrier (generally local post or smaller carrier). Tracking information has less scans and shipping take longer.

Calculated at checkout based on order size and destination

International Standard

This FedEx Express product will travel through the Express network (planes and trucks). Most areas will have delivery completed by FedEx Express (some countries may contract out to the postal company to complete delivery). Tracking information will include more scans and shipping/delivery is quicker than Economy.  

Calculated at checkout based on order size and destination

International Express:

This is a FedEx Express product also known as International Priority. Same as standard, the shipment will travel through the Express network planes and trucks) and delivery will be completed by Express (but could be contracted it out).Tracking information will include more scans and shipping/delivery is quicker than International Standard.  

Calculated at checkout based on order size and destination


Current Countries We Ship To

Antigua, Argentina, Aruba, Australia, Austria, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Brunei, Burundi, Cambodia, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Grenada, Guadeloupe, Guatemala, Guyana, Honduras, Hong Kong, Hungary, India, Indonesia, Republic of Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kenya, Korea, Kuwait, Latvia, Liechtenstein, Luxembourg, Macau, Malaysia, Maldives, Malta, Martinique, Mauritius, Mexico, Monaco, Montserrat, Namibia, Nepal, The Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Saudi Arabia, Singapore, Slovakia, South Africa, Spain, Sri Lanka, St. Barthelemy, St. Croix, St. John, St. Kitts, St. Lucia, St. Thomas, St. Vincent, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Venezuela, Vietnam, Virgin Islands (US)

Please contact or with any additional questions.